Major issues in Halswell South CHCH. Phone is fuzzy lost dial tone, etc... Hoping the issue clears itself up before I have to get off my ass.

Hmm no issues here in Riccarton.

Perhaps the weather?



My connection is good anyways
Im very close to the cabinet so 0 db attn.


> adsl status
--------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
DSL Modulation : ADSL2+(G.992.5)
State : SHOWTIME
DS Actual Rate : 20668628 bps US Actual Rate : 1240000 bps
DS Attainable Rate : 20560000 bps US Attainable Rate : 310 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 0 dB Cur SNR Margin : 12 dB
DS actual PSD : 15. 2 dB US actual PSD : 12. 5 dB
ADSL Firmware Version : 321311_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 0 dB Far SNR Margin : 12 dB
CO ITU Version[0] : 0000494b CO ITU Version[1] : 00004e53
DSLAM CHIPSET VENDOR : < unknown >

crusader142 wrote: Hmm no issues here in Riccarton. Perhaps the weather? My connection is good anyways Im very close to the cabinet so 0 db attn.

Why is your US attainable rate 310 bps?

Liger_zero wrote: My line has some serious problems in the rain. Line drops from 1.9mbit to just 800mbit even on national. Would Telecom be able to do a re-wire? This only happens when it rains, so i guess something wrong with the line itself (phone also sounds fuzzy)

No, but Chorus can.

They wont do a rewire, they will trace down where the loop/ground is, and redo the joint or replace wire/cable as needed.

Of course you'll want to check out your filters before booking a tech via Slingshot though.

snaffta wrote: Major issues in Halswell South CHCH. Phone is fuzzy lost dial tone, etc... Hoping the issue clears itself up before I have to get off my ass.

Call them and get them to test your line.
This isn't a Slingshot issue, its a physical line issue.

mercutio wrote: Why is your US attainable rate 310 bps?

Don't know.

Other examples I have seen on here (via the "adsl status" command) show less than what I get there.

Actual rate I get in speedtests is 17.8 / 1.06 Mbps

Torrents I have seen up to 2.2 MB/s.
Steam downloads I have seen up to 2.3 MB/s.

Ok guys been reading a lot here, I just moved to Queenstown and not many ISP plans are available here. Im looking for a unlimited data plan and slingshot seems to be the one providing it here.

So ive got a few questions, we dont have a phone line, like litterly no line, no plug in the wall, is a naked broadband plan wireless or are they gonna have to put a cable somewhere?? i dont really get that.

They also tell me broadband speed would range between 3Mbps - 12Mbps depending on the exchange in my area, Im a big fan of torrents, so im a bit afraid we will have problems with the speeds..

So all in all a year ago reviews didnt seem good but it did get better overtime? someone have any tips for me on what ISP to get here? Is slingshot actually any good?

Im so used to my european 50mbps unlimited connection for like under 50 bucks a month..never had any restrictions!

thnx!

I've been using the slingshot unlimited ALL YOU CAN EAT plan since it's inception it has had some rough patches but slingshot are a dedicated team and supported me thru all the problems I usually get around 1mb transfer speeds on torrents, It can get a drop in speed between 7pm-1am, I live in Dunedin so I don't know what it would be like in Queenstown.

Also they do have to put in a cable to the house for the modem to plug into naked broadband is not wireless.

I had it also from day 1. Only just change because telecom gave me a good offer, yeah sure it isnt unlimited but 500gig isnt to bad. But my speeds are Freeken fantastic now. I dont get any drop outs or 7pm onwards slowdowns (crawls)

vorck wrote: Ok guys been reading a lot here, I just moved to Queenstown and not many ISP plans are available here. Im looking for a unlimited data plan and slingshot seems to be the one providing it here. So ive got a few questions, we dont have a phone line, like litterly no line, no plug in the wall, is a naked broadband plan wireless or are they gonna have to put a cable somewhere?? i dont really get that. They also tell me broadband speed would range between 3Mbps - 12Mbps depending on the exchange in my area, Im a big fan of torrents, so im a bit afraid we will have problems with the speeds.. So all in all a year ago reviews didnt seem good but it did get better overtime? someone have any tips for me on what ISP to get here? Is slingshot actually any good? Im so used to my european 50mbps unlimited connection for like under 50 bucks a month..never had any restrictions! thnx!

If you can get a phone line installed, then you should be able to use almost any ISP. This will cost you a bit and it depends on the circumstance of how long they have to run the cable. Expect at least a few hundred if not more. This is something i would have checked before moving into a new property personally.

If you are going to use wireless, it's going to be very expensive and have a poor data cap.

Please note that there are no easily available unlimited data plans in new zealand which will have as good performance as a capped plan. Unlimited plans get overloaded, services are prioritized and throttled, you only have to read a few pages back of this thread to see how often issues can crop up. There are options available in between, such as Snap's high limit data plans with unlimited from 1am to 7am, which is good for queueing stuff up overnight.

crusader142 wrote: Hmm no issues here in Riccarton. Perhaps the weather? My connection is good anyways Im very close to the cabinet so 0 db attn. > adsl status --------------------------- ATU-R Info (hw: annex A, f/w: annex A) ----------- DSL Modulation : ADSL2+(G.992.5) State : SHOWTIME DS Actual Rate : 20668628 bps US Actual Rate : 1240000 bps DS Attainable Rate : 20560000 bps US Attainable Rate : 310 bps DS Path Mode : Fast US Path Mode : Fast DS Interleave Depth : 1 US Interleave Depth : 1 NE Current Attenuation : 0 dB Cur SNR Margin : 12 dB DS actual PSD : 15. 2 dB US actual PSD : 12. 5 dB ADSL Firmware Version : 321311_A -------------------------------- ATU-C Info --------------------------------- Far Current Attenuation : 0 dB Far SNR Margin : 12 dB CO ITU Version[0] : 0000494b CO ITU Version[1] : 00004e53 DSLAM CHIPSET VENDOR : < unknown >

What do I have to do to get this info for myself?

snaffta wrote: What do I have to do to get this info for myself?

Depends on your modem.

Hes telnet into it and just run the command 'adsl status'

Practically any modem router you can get the same stats from a status page on the web interface.

got a call today from a telecom sales rep about the 'new' plans? been having a read through - can anyone tell me if telecom is decent lately?

i'm still on the 'old' torrent plan from xnet - get about 75gb if i move my dloading to 2am-8am, which suits me fine (for about $40-50 incl usage during normal hours too). speedwise its primo as im mostly dloading/uploading to own server which maxes out my connection speed anyway.

if i switch and telecom turns to custard, id obviously be unable to get back on this plan so would appreciate some feedback

As a general rule these days, telecom is almost always fine in terms of performance.

And wow that is an old plan. Snap still offers the offpeak downloading xnet used to do.

Anyone have any speed drops on slingshot since last night? Usually get around 10,000kbps now am only getting 4,300kbps.

status wrote: Anyone have any speed drops on slingshot since last night? Usually get around 10,000kbps now am only getting 4,300kbps.

Slingshot do not dictate what your physical line capabilities are.

Likely it is a line issue. Perhaps bad weather, electric fences, degradation of wiring or other interference.

Yeah, was just wondering if anyone else had the issue might have been service problem, I am getting a chorus tech to come out and install master filter next week, hopefully that cleans up signal

Come on SS ffs youtube is running like a hog 113KB/s for a 720p video

Yeah I've been getting massive lagg spikes all night. Making any game unplayable.

eXDee wrote: As a general rule these days, telecom is almost always fine in terms of performance. And wow that is an old plan. Snap still offers the offpeak downloading xnet used to do.

I've just joined Telecom, while it seemed Slingshot had improved its customer service, I think the general net quality was average-medium.

Being back on Telecom feels great so far.

edit: I'd like to give a shout out to the customer service squad who have been...unbelievably helpful in my move from slingshot to telecom. Almost sad that I left :P

Can't stream 360p Youtube and am downloading a file from Amazon S3 at 25KB/s (did these separately, before anybody says anything ). Awesome..

This has been the worst month with slingshot - so many days/nights of no connectivity or very low speeds.

Great customer service as always - but unsure why the lines have just become awful.

It's been worse more times than it's been good this month and after already making 4+ calls to the helpdesk I'm swiftly getting over it.

ADSL
Type Interleave Path
Status Show Time
Downstream Upstream
Data Rate (kbps) 15728 2012
Noise Margin (dB) 6.5 12.6
Attenuation (dB) 19.2 12.1
Output power(dbm) 19.3 12.4

----

I have no idea what I'm looking at :P But right now my net is graveyard slow.

What's this new Slingshot Globalmode thing?
http://www.slingshot.co.nz/global-mode

Not explained very well on the website.
A way to bypass Netflix, BBC iPlayer etc country restrictions?


-edit
Seems to work for BBC iPlayer, but not Netflix.
Will have to experiment a bit.

I like how they worded it. Did your IP or DNS change?