im with nznet, naked dsl plan. ive called them 3 times to ask for interleave to be turned off, they say they will get onto it but i dont notice ANY difference, and my ping xxxx eg xnet.co.nz is still the same (50ms - 250ms). even tho im not with telecom, can i still contact them to turn it off for me? also, if i can how do i describe my location without having a landline number? will the physical address be good enuff to give them?