They wont believe me.
My side of story to Worldnet tech team:
-Latency is terrible. 80ms+ to auck ( should be 30ms ), 130-250+ to aus ( should be 60ish )
-I gave them several tracerts, which show 172.17.1.22 to be the main / first culprit lagging.
They say: ( got a variety here )
-Its because ADSL1 is slower than ADSL2+ so there is congestion and latency is higher. ( amazing that FPS & RTS uses a full 8mbps now * sarcasm * )
-Theres something wrong with the local adsl service.
-172.17.1.22 is "located in the USA in Hopkins" - quote, and this is causing your high ping.
-Data is managed between 8am and 2am.
-Your line is on fast path. ( interleaving off for those who dont know )
-172.17.1.22 isnt in the USA it will be a gateway / router on TNZ or in worldnets network ( im actually not sure )
-its impossible to do 70ms from here to Hopkins in USA.
-172.17.1.22 is a private ip address, and I showed the private IP ranges to them.
-you are wrong , i know how to do a Whois command in cmd prompt and its in the USA.
-there is an issue with adsl congestion, it may be fixed in a few weeks time.
I mean gee. All I wanted right from the start was a simple connection to share between two PCs, play games, surf pages, little bit of you tube & couple of torrents a month.
1st problem: speeds were so bad we were on dialup - like speeds 95% of the time.
2nd problem: getting hold of tech team is difficult.
*1st problem sort of fixed / better when they purchased more bandwidth.
3rd problem arose recently when pings are going through the roof.
Give me 50-200kb/s 85% of the time + 30ms to auck & 60-70 ms to aus and ill shut up and ill leave you alone worldnet !!!!!!!!
Surely they must be getting sick of the emails & phone calls , just as im getting sick of asking all the time.
I think ill leave the rant here. You guys are probably sick of reading this too.
Summary: I think this sucks, also they should make it a requirement that their technicians be trained in CCNA1 before answering emails & phones.
Looking at slingshots unlimited, TNZ pro plan, snaps plans. Only way ill stay with worldnet is if the latency is fixed asap. Im not paying $70 a month to be able to only browse the net.