CL New Website

[undead_knight]

Its a trade off between seeing a page of products(old) and filters(new).

[Privoxy]

looks awesome guys, well done.

one thing which is slightly annoying though is having to click 'load more' for every 10 products shown. Perhaps this would be better displaying 30-40 by default?

This, it's actually damn annoying when trying to pursue your wares.

[Threarah]

Am I blind, or is there no way to select product categories when the browser window is snapped to half the screen? It works alright full-screen - the category list appears on mouseover, but there's no mouseover when using the hamburger button when the window is half sized.

Screencap: https://gfycat.com/chubbysparklinghectorsdolphin

[Lethargic]

I'm not seeing any of my order history?

[Weegee]

I'm not seeing any of my order history?

I saw a comment on FB or somewhere, but you will need to email the sales team for your order history. I dont think i'ts been migrated to the new site.

[Lethargic]

I saw a comment on FB or somewhere, but you will need to email the sales team for your order history. I dont think i'ts been migrated to the new site.

Ok thanks.

[mattbush]

No points from me as it took way too long for a so called tech company.

[Privoxy]

No points from me as it took way too long for a so called tech company.

You're calling a retailer a tech company?

[Caffeine]

Just a small mistake I found - when building a system under any of the system options, you first choose between AMD and Intel. There are drop down bullet points under each option, but both are headed "why choose Intel". (Chrome, Android)

[teelo7]

Just a small mistake I found - when building a system under any of the system options, you first choose between AMD and Intel. There are drop down bullet points under each option, but both are headed "why choose Intel". (Chrome, Android)

Probably by design!

[pyronical]

So much better, but it doesn't have a bookmark icon! Blasphemy.

[kransky]

Build from scratch doesn't have an AMD option?

[POCOLOCO]

Just purchased a DAC/AMP that's distorting. At the bottom of the RMA email CL sent I find this line.

"Please note that as per the return instructions below, if there is no fault found, we will need to charge a service fee of $79.95"

WTF is this shit. I've never had any computer store try this and certainly don't expect it from CL. Is this even legal?

[Fragluton]

Is it legal to charge for staff time, spent testing an item that is found to be fault free? I'm going to say yes. Quite likely a common thing. Some places make you pay a deposit before items will be sent away for repair. If you received a dud item, none of that is going to be a concern for you.

[Weegee]

Is it legal to charge for staff time, spent testing an item that is found to be fault free? I'm going to say yes. Quite likely a common thing. Some places make you pay a deposit before items will be sent away for repair. If you received a dud item, none of that is going to be a concern for you.

^yea this imo. I know for example, Canon NZ charge an inspection fee when sending in camera gear regardless.

[Black Plague***]

^yea this imo. I know for example, Canon NZ charge an inspection fee when sending in camera gear regardless.

Cellphone companies used to do it too, unsure if they still do.

[pyronical]

Yes, its standard... common af. Samsung charges more than twice that, if that helps.

[LiQuid.Ace]

i assume its also to make people think twice and try to self diagnose rather than, they turn the gamma all the way up and forget, then the next morning they ring up CL whinging about their monitor being broken and wanting to return it.

[Privoxy]

i assume its also to make people think twice and try to self diagnose rather than, they turn the gamma all the way up and forget, then the next morning they ring up CL whinging about their monitor being broken and wanting to return it.

You did this didn't you buddy

[popopop]

I cant remember it being a thing when i sent my psu back to CL like 6 years ago

[Linx]

The 'Porto' theme is quite popular it seems.

[Siris Le Osiris]

It is quite often dependent on the supplier / repairer. If they charge CL a fee for no fault found they are going to pass it on.
They advise you of this in advance so there is no surprise fee.

These places a business' if the manufacturer isn't going to pay them as its not covered someone has to cover the time spent.
Also meant to encourage people to call support and not just send stuff away, Happens a lot that a software fix that could have been fixed via a phone call etc.

[DW]

Also meant to encourage people to call support and not just send stuff away, Happens a lot that a software fix that could have been fixed via a phone call etc.

Or people who buy an entire PC in parts (rather than as a complete build), then when something goes wrong, want to return the entire PC for CL to diagnose which part is faulty.

[pyronical]

Or people who buy an entire PC in parts (rather than as a complete build), then when something goes wrong, want to return the entire PC for CL to diagnose which part is faulty.

Which is fine, but if nothing is faulty, ugottapaysir.

[Mental69]

Can we please get rid of the load more button!
This is stupid when your customer base probably has fibre.
I dont want to be clicking load more a millions times